Q: What products do you offer? Do you sell Hikvision?
A: Dual-track model. For permitted markets, genuine Hikvision as authorized distributor (10+ years). For regulated regions like the U.S., OEM/ODM — same Hikvision-grade hardware, rebranded under your name.
Q: What OEM/ODM services? Can you add my logo?
A: Yes. Custom logo, packaging, software interface, naming, model numbers — all at leading-brand quality. Your premium line, backed by our expertise.
Q: How does OEM quality compare to Hikvision?
A: Identical. Same supply chain and QC as top brands — only the name changes. Same reliability, performance, compatibility.
Q: Are OEM products NDAA-compliant? Importable to U.S.?
A: Yes. Shipped under your brand, not Hikvision — bypasses import restrictions with same premium quality. Ideal for U.S. buyers.
Q: How to verify firmware authenticity?
A: OEM firmware from same tier-1 supply chain. Hikvision: verify via official website. OEM: secure updates via our support channel.
Q: Shipping time?
A: In-stock: 1-5 working days after payment. Custom/OEM: ~1 month. Updated throughout.
Q: Payment methods?
A: T/T, Western Union, PayPal, eBay, Amazon. Bulk OEM: negotiable terms.
Q: Warranty?
A: 3-year + lifetime technical support. Same for OEM — your brand, our backup.
Q: Shipping methods?
A: DHL, FedEx, UPS, TNT, air, sea, train — your choice.
Q: Why choose us?
A: 10+ years authorized Hikvision distributor. Hikvision-grade quality + OEM flexibility + competitive pricing + responsive service. NDAA-friendly supply chain to build your brand.